FAQ

 

 

What do you have in Letta’s Kitchen?

Currently, we have two types of product: comfort bites and gifts. Comfort Bites consist of our chips and dips, while Gifts consist of chips and dips, which packed beautifully!

 

How can I order the Comfort Bites products?

You can order it through phone (021 – 75909888), SMS/ Whatsapp (08176553882), Email (order@lettaskitchen.net), BBM (pin: 25c1ec31), and website (go to Order menu). Besides your name and contact, please state the quantity of Comfort Bites products you want to order and the delivery or pick up date.

 

What will happen after I order?

Our team will get in touch with you to confirm the order. If we both agree on the quantity and also the delivery or pick up date, you will be asked to pay the order through bank transfer. Our team will inform you the detail of account number later

 

I want my order to be delivered to my place. Is that possible?

Yes, of course. We do deliver orders to Jakarta only, including Bintaro. Please note several points about this delivery method:

  • Your order should be in minimum of 2 Family Packs or as worth Rp 170,000.
  • Delivery fee will be applied based on distance. To see your delivery fee please click here.Yes, of course. We do deliver orders to Jakarta only, including Bintaro. Please note several points about this delivery method:

 

Pick up my order is also a good idea. Where can I pick my order up?

You can pick your order up in some of these following areas:

  • Letta’s Kitchen: Jln. Pinang Merah IV no 24, Pondok Indah (021-75909888), from  9.00 am – 04.00 pm
  • Bintaro Peoples Market: Bintaro Sektor 7, Tangerang (Opposite Lotte), from 11.00 am – 10.00 pm
  • Titan Baking: Jln. R.S Fatmawati no 22A, Cilandak Barat (021- 7692329)
  • Dapur Neng Geulis: Jln. Prof. Dr. Satrio Kav C4 no 9, Jakarta (Griya Altona, Klinik Obgyn Dr. Josoprawiro) (0812 8869 7686)

 

 

 

 

 

When I can place my order?

  • For Comfort Bites products, please kindly place your order at least 1 day before the delivery date or pick-up date.
  • For Special Hampers products, please kindly place your order at least 3 days before the delivery date or pick-up date.

 

How can I make my payment?

At this moment, you can make your payment through Bank Transfer. Right after you place your order, our team will inform you the bank account number.

 

Do you accept a large quantity of order?

Yes. You can contact order@lettaskitchen.net, and we can discuss about it.

 

How to store the Comfort Bites products?

We recommend you to put all the comfort bites products, especially the sauces, in the fridge as soon as you get them. Outside the fridge, in the room temperature, you can leave it up to maximum three hours. But remember to avoid direct sunlight because it may harm the quality of the sauces.

 

 

 

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